Privacy Policy
Last updated: 21 August 2026
1. About this Privacy Policy
This Privacy Policy explains how Somerset Speed Shop collects, uses, stores and protects your personal information when you visit or use our website, www.somersetspeedshop.co.uk, purchase products from us, contact us, register your interest in our products or services, or communicate with us through channels such as WhatsApp.Somerset Speed Shop is operated as a sole trader business by Johnathan Stuart-Berry.For data protection purposes, Johnathan Stuart-Berry is the data controller responsible for your personal information.Business address:
Unit 1J, Walronds Business Park
Isle Brewers
Taunton
Somerset
TA3 6QP
United KingdomEmail: sales@somersetspeedshop.co.ukWe are committed to protecting your privacy and handling your personal information fairly, lawfully and transparently.
2. What personal information we collect
Depending on how you interact with Somerset Speed Shop, we may collect some or all of the following information:Your nameEmail addressTelephone or mobile numberBilling and delivery addressInformation you provide when making an enquiryInformation about products or services you are interested inInformation relating to your orders and purchasesPayment and transaction informationCommunications between you and Somerset Speed ShopInformation provided through our website enquiry formsInformation provided through WhatsAppInformation you provide when registering your interest in products or servicesWebsite usage information, including IP address, browser type, device information and pages visitedCookie and similar tracking informationInformation relating to your interactions with our online advertisingWe do not intentionally collect special category personal information, such as information about health, religion or political opinions, through our website.
3. How we collect your information
We may collect personal information when you:Visit or use our websitePurchase a product through our websiteComplete an online enquiry formRegister your interest in a product or serviceContact us by emailContact us through WhatsAppCommunicate with us regarding an order or enquiryInteract with our advertising on platforms such as Google, Facebook or InstagramSubscribe to or otherwise agree to receive marketing communications, where applicableWe may also receive limited information from third-party advertising and technology providers when you interact with our advertisements or website, subject to applicable cookie and privacy requirements.
4. How we use your personal information
We use personal information for the following purposes:
Processing and fulfilling orders
We use your information to:Process purchasesTake and process paymentsConfirm and manage ordersArrange deliveryContact you about your orderDeal with returns, refunds and complaintsMaintain appropriate business and transaction records
Responding to enquiries
If you contact us through an enquiry form, email, WhatsApp or another communication channel, we use your information to respond to your enquiry and provide the information, quotation or assistance you have requested.
Product and service enquiries
If you register your interest in a product or service, we may use your contact details to respond to your request and provide relevant information about that product or service.
Website operation
We use information to operate, maintain and improve our website and to help ensure that it functions correctly and securely.
Advertising and marketing
We may use cookies, pixels and similar technologies provided by third parties, including Google and Meta, to help us understand the effectiveness of our advertising, measure conversions and show relevant advertising.Where required by law, non-essential advertising and tracking technologies will only be used after you have provided the appropriate consent.
Legal and regulatory purposes
We may use and retain personal information where necessary to:Comply with legal or regulatory requirementsEstablish, exercise or defend legal claimsPrevent fraud or misuseProtect our business, website and customersMaintain appropriate financial and accounting records
5. Lawful basis for processing
Under UK data protection law, we must have a lawful basis for processing your personal information.Depending on the circumstances, we may rely on the following lawful bases:
Contract
We may process your information where it is necessary to enter into or perform a contract with you, such as processing and fulfilling an order.
Legal obligation
We may process information where necessary to comply with a legal obligation, including tax, accounting and other legal requirements.
Legitimate interests
We may process information where it is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and interests.This may include responding to enquiries, managing customer relationships, improving our services, maintaining website security and preventing fraud.
Consent
Where required, we will ask for your consent before processing your information for particular purposes, such as certain forms of marketing or the use of non-essential cookies and advertising technologies.Where processing is based on consent, you may withdraw that consent at any time.
6. Payments
Payments made through our website are processed using the payment services and functionality provided through the Squarespace website platform and its applicable payment processing partners.We do not normally have access to your full payment card details.Payment information may be processed directly by the relevant payment provider in accordance with its own privacy policy and terms.You should review the privacy information provided by the payment provider when making a payment.
7. Squarespace
Our website is hosted and operated using Squarespace.Squarespace provides website hosting, ecommerce functionality and related technical services that allow us to operate the website and process online orders.Squarespace may process personal information on our behalf or as an independent data controller for certain services, depending on the particular service involved.You can find further information about Squarespace's handling of personal information in its own privacy documentation.
8. Google and Meta advertising
We use advertising services provided by Google and Meta.These services may use cookies, pixels and similar technologies to:Measure advertising performanceUnderstand how visitors interact with our website after seeing an advertisementMeasure conversionsHelp us improve our advertisingDeliver or personalise advertising, where permittedThe information collected may include information about your device, browser, IP address, website activity and interactions with advertisements.We will use appropriate consent mechanisms where required for these technologies.Google and Meta may process information outside the United Kingdom. Where personal information is transferred internationally, appropriate safeguards or other lawful mechanisms will be relied upon where required by applicable data protection law.
9. WhatsApp
We may use WhatsApp to communicate with customers and potential customers.If you contact us through WhatsApp, we may receive and retain information contained in your messages, together with your WhatsApp profile information that is made available to us.WhatsApp is operated by Meta. Your use of WhatsApp is also subject to WhatsApp's own terms and privacy policy.Please avoid sending sensitive personal information through WhatsApp unless it is necessary.
10. Who we share your information with
We may share personal information with trusted third parties where this is necessary to operate our business or provide services to you.These may include:Squarespace and its relevant service providersPayment processing providersDelivery and courier companiesWebsite and technical service providersGoogle and its relevant advertising servicesMeta and its relevant advertising servicesProfessional advisers, such as accountants or legal advisers, where necessaryHM Revenue & Customs and other government or regulatory authorities where legally requiredLaw enforcement authorities where legally required or permittedWe do not sell your personal information to third parties.We only share information where we have a lawful basis for doing so and where appropriate safeguards are in place.
11. International transfers
Some of the organisations we use, including technology, advertising, communications and payment providers, may process personal information outside the United Kingdom.Where your personal information is transferred internationally, we will take reasonable steps to ensure that the transfer is carried out in accordance with applicable UK data protection law and that appropriate safeguards are used where required.
12. How long we keep your information
We will only keep your personal information for as long as reasonably necessary for the purposes for which it was collected.Different types of information may be retained for different periods.For example:Order and transaction information may be retained for as long as necessary to meet accounting, tax and legal obligations.Customer enquiry information may be retained for as long as reasonably necessary to deal with the enquiry and maintain appropriate business records.Information relating to potential customers and product enquiries may be retained for a reasonable period where there is an ongoing business relationship or legitimate reason to retain it.Marketing information will be retained until you unsubscribe or it is no longer reasonably necessary for the purpose for which it was collected.Cookie and advertising information will be retained in accordance with the relevant technology provider's settings and applicable consent requirements.When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.
13. Cookies
Our website uses cookies and similar technologies.Some cookies are necessary for the website to function correctly, including ecommerce and security functionality.Other cookies may be used for purposes such as:Remembering preferencesUnderstanding website usageMeasuring advertising performanceTracking conversionsSupporting Google advertisingSupporting Meta advertisingWhere required, we will ask for your consent before placing or using non-essential cookies.You can manage or withdraw your cookie preferences using the cookie controls provided on our website and through your browser settings.Please note that disabling certain cookies may affect the functionality of the website.A separate Cookie Policy or cookie information notice may also apply to the website.
14. Your data protection rights
Under UK data protection law, you may have rights in relation to your personal information, including:The right to request access to the personal information we hold about you.The right to ask us to correct inaccurate or incomplete information.The right to ask us to delete your personal information in certain circumstances.The right to ask us to restrict how we use your information in certain circumstances.The right to object to certain processing, including direct marketing.The right to receive certain personal information in a portable format.The right to withdraw consent where we rely on consent as our lawful basis.These rights are subject to certain legal conditions and exemptions, so they may not apply in every situation.If you wish to exercise one of these rights, please contact us using the details below.
15. Direct marketing
If you have agreed to receive marketing communications from us, we may contact you about relevant products, services, offers and developments.You can opt out of marketing communications at any time.You can also object to direct marketing at any time by contacting us at:sales@somersetspeedshop.co.ukIf you receive marketing emails from us, you may also be able to unsubscribe using the unsubscribe option contained in the communication.
16. Security
We take reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.However, no internet transmission or electronic storage system can be guaranteed to be completely secure.You should also take reasonable steps to protect your own information, including keeping passwords and account information confidential.
17. Children's information
Our website is intended for a general audience and is not specifically directed at children.We do not knowingly collect personal information from children for marketing purposes.If you believe that a child has provided us with personal information unnecessarily, please contact us so that we can review and, where appropriate, delete the information.
18. Third-party websites
Our website may contain links to third-party websites, including manufacturers, suppliers, social media platforms or other websites.We are not responsible for the privacy practices, content or security of third-party websites.You should review the privacy policy of any third-party website before providing it with personal information.
19. Data breaches
If we become aware of a personal data breach, we will assess the breach and take appropriate action in accordance with applicable data protection law.Where required by law, we will notify the Information Commissioner's Office and/or affected individuals.
20. Complaints
If you have any concerns about how we have handled your personal information, please contact us first:Johnathan Stuart-Berry
Somerset Speed Shop
Unit 1J, Walronds Business Park
Isle Brewers
Taunton
Somerset
TA3 6QP
United KingdomEmail: sales@somersetspeedshop.co.ukYou also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).The ICO's website is:https://ico.org.uk/
21. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, legal requirements or the way we process personal information.When we make changes, we will update the "Last updated" date at the top of this policy.We recommend that you review this Privacy Policy periodically.
22. Contact us
If you have any questions about this Privacy Policy or how Somerset Speed Shop uses your personal information, please contact:Somerset Speed Shop
Johnathan Stuart-Berry
Unit 1J, Walronds Business Park
Isle Brewers
Taunton
Somerset
TA3 6QP
United Kingdom
Email: sales@somersetspeedshop.co.uk
Website: www.somersetspeedshop.co.uk
